Privacy Policy
1. Introduction
Vooz Media is committed to protecting and respecting your personal privacy. This Privacy Policy details how we handle, store, and secure personal data collected via this website in full accordance with the UK General Data Protection Regulation ("UK GDPR") and the Data Protection Act 2018 ("DPA 2018") of the United Kingdom.
2. Data Controller
The legal entity responsible for the processing of your personal data collected on this website is:
- Legal Business Name: eGENTIC GmbH (operating commercially as Vooz Media)
- UK Company House Number: HRB 108398 (Amtsgericht Königstein im Taunus)
- Registered Address: Am Unisys-Park 1, 65843 Sulzbach/Taunus, Germany
- VAT Number: DE215956112
3. Data Protection Officer (DPO)
For any inquiries regarding this policy or to exercise your statutory rights, please contact our Data Protection Officer (DPO) at: privacy@voozmedia.com, stating your full name and the nature of your request.
4. Personal Data We Collect
We only collect and process basic, non-sensitive personal details that are strictly necessary to deliver our service:
- First name and Last name;
- Email address;
- Technical consent markers (date/time stamp, sign-up page URL, regional identifier);
- Message content, subject line, and sender details when using our contact support form.
5. Source of Your Personal Data
We receive personal data directly and voluntarily provided by you when you fill out our newsletter signup, contact, or unsubscribe forms on this website.
6. Purposes of Data Processing
Your personal data is processed for the following specific and legitimate purposes:
- To manage your registration and distribute periodic informational newsletters;
- To send digital news, corporate announcements, and select marketing offers from authorized third-party sponsors via email, where you have provided explicit opt-in consent;
- To respond to support questions or technical enquiries submitted through our contact form;
- To safeguard our digital systems and prevent fraudulent activity, spamming, or cyber threats;
- To maintain secure, non-repudiable audit logs of user consent to satisfy regulatory compliance requirements.
7. Lawful Bases for Processing
We process your personal data under the following lawful bases set out in Article 6 of the UK GDPR:
- Consent (Art. 6.1.a UK GDPR): Required for the distribution of promotional or advertising campaigns.
- Contractual Necessity (Art. 6.1.b UK GDPR): To process and reply to requests received via our general contact form.
- Legitimate Interests (Art. 6.1.f UK GDPR): To secure our web infrastructure, defend against spam, and audit our legal consent logs in compliance with standard practices.
8. Marketing Communications
You will only receive promotional marketing emails if you have actively checked the optional marketing consent box on our subscription form. Denying marketing consent has zero impact on your ability to browse our general website.
9. Consent Record-Keeping
Vooz Media maintains a secure, timestamped digital ledger containing the subscriber email, exact time of consent, URL of signup, and the specific version of the Privacy Policy accepted, to serve as absolute proof of legal compliance.
10. Data Processors and Sub-processors
For technical email deployment, CRM databases, and hosting, we collaborate with reliable external service providers under strict Data Processing Agreements (Art. 28 UK GDPR):
- Email Dispatch Vendor: Future Prime, Lda
- CRM Systems Provider: Future Prime, Lda
- Hosting and Server Provider: Future Prime, Lda
11. Third-Party Sharing
We do not share, sell, rent, or trade your contact records to third-party commercial advertisers for independent marketing purposes without your prior explicit authorization.
12. International Data Transfers
If our technology providers process data outside the UK or the EEA, we ensure appropriate safeguards are implemented in compliance with the UK GDPR (such as the UK International Data Transfer Agreement (IDTA) or the Addendum to the EU Standard Contractual Clauses).
13. Data Retention Periods
We retain your data as long as your subscription is active. Upon unsubscribe requests, your records will be deleted or safely archived in a blocked status for a period of 24 months after last activity or until consent withdrawal to meet regulatory audit obligations before permanent erasure.
14. Information Security Measures
Vooz Media implements robust administrative and technical controls (such as TLS encryption on transfer, firewall controls, restricted access permissions, and periodic vulnerability checks) to protect against data loss, misuse, or breach.
15. Cookies and Similar Technologies
We use essential cookies to run our website securely. Optional tracking cookies provided by Google Analytics (Privacy-Friendly Mode) are disabled by default and only load if you explicitly accept them through our cookie settings banner.
16. Your Legal Rights
Under the UK GDPR, you possess the following statutory rights regarding your personal information:
- The right to access your stored data;
- The right to rectification of inaccurate details;
- The right to erasure ("the right to be forgotten") when data is no longer necessary;
- The right to restrict processing;
- The right to object to processing (including direct marketing);
- The right to data portability;
- The right to withdraw consent at any time.
17. How to Withdraw Consent
You can opt out of direct marketing instantly by clicking the unsubscribe link found at the footer of any promotional email, or by writing to us at: privacy@voozmedia.com.
18. Complaining to the Supervisory Authority (ICO)
If you believe Vooz Media has not handled your personal data in accordance with UK regulations, you have the right to lodge a complaint directly with the UK supervisory body:
- Information Commissioner's Office (ICO)
- Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
- Helpline number: 0303 123 1113
- Official Website: ico.org.uk
19. Children's Data Protection
This website is not directed to individuals under 18 years of age. We do not knowingly collect personal details from children.
20. Updates to this Policy
We may update this Privacy Policy from time to time to reflect regulatory or technical changes. Any revisions will be published transparently with an updated date at the top of the page.
21. Contact Information
For any privacy-related enquiries or rights requests in the UK, please contact us via email at: privacy@voozmedia.com.